Recently, our wafer cone making machine was sold to a dessert shop in Australia and won praise from Australian customers. Let’s learn more details about this collaboration.

Challenge from customer

The client ran an ice cream shop near the seaside, which was popular with tourists. As the peak summer tourist season arrived, the shop owner realized that their handmade ice cream cones could not meet the overwhelming demand of customers, often resulting in long waiting times. To meet this challenge, he decided to introduce an advanced wafer cone makng machine.

Perfect wafer cone making machine solution

After some careful market research, he contacted us. Our professional sales team selected a highly efficient model capable of producing up to 500 cones per hour. This production speed not only ensures a quick supply of fresh cones even during the busiest periods, but also broadens revenue channels.

The machine’s size and mold customization capabilities became important factors in his selection. The wafer cone making machine can easily make it whether it is a small and cute cone designed for children or a large cone for adults pursuing a high-end experience.

Ease of operation is another highlight that pleases him. The wafer cone making machine is designed with ease of use in mind. Even new employees with no experience can quickly get started after simple training, greatly reducing labor costs and training burdens.

In addition, because of the business environment where land is at a premium on the Gold Coast, the machine’s miniaturized design is particularly important. It occupies a very small area and fits perfectly into the compact kitchen space without bringing additional layout pressure to the store.

Positive feedback from customer

After receiving feedback, he proudly mentioned that this not only improved work efficiency, but also maintained the flexibility of the store, allowing it to operate stably in tourist areas with frequent personnel movements. What’s more, within just a few months, he achieved cost recovery and began enjoying continued profitable growth from automation.

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